Things You Need to Know


When you want te rent an eeden item you'll need to keep the following in mind;

How to rent an eeden item

·         Let us know you want to rent one of our items

·         You receive our confirmation for returning, together with the instructions on how to return your items.  
.         Please send the items back to us within 7 days.

·         Items that are on sale cannot be returned (items bought with a discount code not included).

As soon as we receive and reviewed your returned items we will start the refund. The refund will be processed in the original method of the payment. We are trying to refund your payment within 10 days. Contact us if you have any questions about your refund. Sometimes some bank accounts takes a couple of days more to process the refund.

When the returned items are damaged, changed, washed or visibly worn, we are entitled to not accept the return.
We'll let you know as soon as possible.

How to pack the items

You can use the same box/package you received your order in. Just make sure the adress is clearly visable and keep the receipt you get at the mailoffice. 

Costs for returning
eeden THE LABEL is not able to refund shipping costs made to return your items.
When in doubt, feel free to contact us or visit our shop in Eindhoven to try and fit your eeden items.

If you have any questions at all. Do not hesitate to ask us through the chat or contact page.